Effective Date: July 19, 2026 Last Updated: July 19, 2026

DigiPrint (“DigiPrint,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website, www.getdigiprint.com (the “Site”), and of our clients and customers. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our Site or our services, you agree to the terms of this Privacy Policy.

1. Who We Are

DigiPrint provides copier and printer leasing, IT support services, and VoIP (Voice over Internet Protocol) services to businesses.

Contact Information:
DigiPrint
631 Progress Way
Sanford, Florida 32771 

Phone: (407) 302-7755 

Email: info@getdigiprint.com

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Quote and Service Requests: Name, company name, business address, email address, phone number, and details about the products or services you’re inquiring about.
  • Bill Pay: Account or invoice number, billing name and address, and payment information (processed through our secure third-party payment processor — see Section 5).
  • Meter Reporting: Account information, device/serial or asset identifiers, and meter reading data submitted for billing purposes.
  • Contact Forms and Communications: Any information you submit when contacting us by phone, email, or web form, including the content of your messages.
  • Service and Support Requests: Information related to your equipment, network, or systems that is necessary for us to diagnose and resolve issues.

2.2 Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain information, including:

  • IP address, browser type, and device information
  • Pages viewed, time spent on pages, and referring/exit pages
  • Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

We may receive information about you from business partners, payment processors, or publicly available sources in connection with providing our services.

3. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and provide sales information
  • Provide, maintain, and bill for copier/printer leasing, IT support, and VoIP services
  • Process meter reading submissions for billing accuracy
  • Process bill payments
  • Communicate with you about your account, service requests, or support tickets
  • Improve our Site, services, and customer experience
  • Send administrative or service-related communications (such as billing notices or service updates)
  • With your consent, send marketing communications about our products and services
  • Comply with legal obligations and protect our legal rights

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf, such as payment processing, VoIP infrastructure providers, IT ticketing/support platforms, website hosting, and email/marketing platforms. These providers are only permitted to use your information to provide services to us.
  • Equipment and Leasing Partners: With manufacturers (e.g., Copystar/Kyocera, Ricoh, Konica Minolta, HP) or leasing/financing partners as necessary to fulfill a lease, quote, or service request.
  • Legal Requirements: When required by law, subpoena, or legal process, or to protect the rights, property, or safety of DigiPrint, our customers, or others.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of company assets, in which case personal information may be transferred as part of that transaction.

5. Payment Information

Bill payments made through our Site are processed by a third-party payment processor. DigiPrint does not store full credit card or bank account numbers on our own servers. Payment transactions are subject to the privacy policy and terms of our payment processor in addition to this policy.

6. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to:

  • Remember your preferences
  • Understand how visitors use our Site
  • Support analytics and, where applicable, advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site (such as bill pay or meter reporting portals).

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide ongoing services, maintain business records, meet legal and accounting requirements, and resolve disputes.

9. Your Choices and Rights

  • Marketing Communications: You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
  • Access and Correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to our legal and business record-keeping obligations.
  • California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories of personal information we collect and the right to request deletion. To exercise these rights, contact us using the information in Section 1.

10. Third-Party Links

Our Site may contain links to third-party websites, including payment processors and equipment manufacturers. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our Site and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when this policy was last revised. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

DigiPrint
631 Progress Way
Sanford, Florida 32771 

Phone: (407) 302-7755 

Email: info@getdigiprint.com